Years of field experience installing, repairing, and upgrading medical laboratory robots around the world. We bring that same expertise to lab automation, industrial robotics, and the wave of consumer and commercial robots arriving now — and the bigger wave coming next.
For many years, our work was robotics — full time, in the field, around the world. Installing medical laboratory robots in clinical labs, repairing them when they failed, upgrading them when better hardware or firmware came along, and training the people who used them every day. That kind of work doesn't tolerate guesswork. The robots had to come back online, and they had to come back online right.
That experience now lives in this shop. The skills don't expire, and they translate cleanly to almost any robot you can put in front of us — lab, industrial, hobby, or commercial.
Years of installations and repairs in real production environments — not a hobby that turned into a business. The diagnostic instincts that come from servicing critical equipment under deadline are the same instincts we bring to your robot.
Robots are mechanical, electrical, and software all at once. We work across all three. Servo and stepper drives, encoder and sensor calibration, harness repair, controller troubleshooting — it all happens here.
Liquid handlers, plate movers, sample storage and retrieval systems, automated incubators, and similar lab automation. We've worked on it before, and we can work on yours.
Service robots, delivery robots, warehouse automation, and the consumer robotics wave that's arriving now. We're already servicing them, and we look forward to more as they multiply.
Make, model, what it's doing or failing to do, and what it does in your operation. Photos and any error codes or logs help. For commercial customers, we can sign an NDA before any details cross the wire.
Bench diagnosis or on-site visit, depending on the robot. Quote is based on actual findings, not on a worst-case guess. If it can't be repaired economically, we tell you and recommend the better path.
Repair happens, the robot gets put through its paces, and you get documentation of what was wrong and what we did. Useful for audit trails, useful for the next time something acts up.
If your team will be the first responders next time, we can train them on basic diagnosis and the things they can safely fix in-house. We'd rather teach you than create a service dependency.
Industrial robots have been around for decades. Lab automation has been mature for years. But the next wave — service robots in restaurants, delivery robots on sidewalks, cleaning robots in offices, and increasingly capable consumer robots in homes — is happening now. The volume is small today. It won't be small for long.
We're already servicing them as they arrive, and we're set up to handle a lot more. If you're an early adopter, a fleet operator, or a manufacturer looking for a regional service partner in Central PA, let's talk.
Robots are where every skill in this shop converges — mechanical, electrical, software, and the kind of hands-on diagnostic intuition that only comes from years in the field. There's no part of this work we don't enjoy. The harder the failure, the more interesting the day.
That's a sweet spot for us. Obsolescence is a regular part of robotics — vendors stop supporting older platforms, parts go end-of-life, and the manufacturer's answer becomes "buy a new one." We can often keep older robots running for years past that point with creative repairs, replacement parts sourced from third parties, and occasional custom-built electronics.
For larger lab and industrial robots, yes — that's the work we did for years. For smaller robots that can be moved, drop-off at the shop is usually faster and cheaper for both parties.
Of course. A lot of robotics work involves proprietary process information. Standard NDAs are no problem; we can also work under your NDA if you have one.
For commercial customers, yes — available on request. The medical lab robotics work was a primary employer for many years, and we can speak to that experience in detail.
The humanoid platforms are still early, and most are not field-serviceable yet by anyone outside the manufacturer. As that changes — and it will — we'll be ready.